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Hybrid Accounts allow credit organisations to top up their balance with additional pre-funded money.

Top-up for Credit Accounts

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Get an overview of the Pliant apps and features relevant to all user types

Getting started with Pliant 

Get a high-level overview of the pliant credit card platform

What is Pliant?

What is the difference between the organisation and the card limit?

Understanding Pliant Credit Card and Organisation Limits

What roles are available and how to assign them?

Member roles and permissions

What types of email notifications are available and what settings can I modify?

Managing email notifications

Pliant Assistant

General

In which countries can you use your pliant card

Prohibited Countries

At which merchants can I use my Pliant credit card?

Disallowed Merchants

Security

Viewing and editing your user profile data (email, phone, password, etc.)

Your user profile

Accessing your user account securely with 2FA (via SMS or device pairing)

Securely accessing your account (2FA)

How can I log in using mobile push notifications instead of SMS?

Two Factor Authentication (2FA) Through Push Notification

How to pair/unpair a mobile device with my user account?

Pairing a mobile device (2FA)

Updating The Phone Number

How to use Pliant for multiple organizations with a single login?

Accessing multiple organization accounts

Password security at Pliant

User management

An overview of the different types of physical and virtual credit cards

Card types - physical and virtual cards

Can the card number (PAN) and CVV be accessed by multiple persons or shared in a team?

Access the card details

What is the meaning of the different transaction types and states?

Understanding card transactions

Declined transactions

Enhanced Transaction Merchant Details

The Company Reimbursements feature allows cardholders to reimburse their organisation for personal transactions made with their Pliant card.

Company Reimbursements: Handling Personal Expenses with Ease

Automatically charge the cardholder’s private card for any transactions that are flagged as Personal Expense

Auto-reimbursement of personal expenses

Apple Pay: Adding Cards to Multiple Devices

How many devices can I add my card to with Apple Pay?

Our card approval policy streamlines card requests, adapts approval flows to different scenarios, and supports multi-step approvals.

Card Approval Policy

Card Approval Policy
 - Use case Examples

Cards & Transactions

How can I access airport lounges with my Pliant Premium card?

Lounge access via LoungeKey

Benefits & Rewards

Common Reporting Standard (CRS)

Foreign Account Tax Compliance Act (FATCA)

Identification

Politically Exposed Person (PEP)

Proof of address

Tax Identification Number (TIN) for Individuals

Why do I need to provide my company’s TIN?

Tax Identification Number (TIN) for Companies

Ultimate Beneficial Owner (UBO)

Why is Pliant requesting documents again? Learn how continuous due diligence works.

Why does Pliant need to perform 
Ongoing Due Diligence ?

Onboarding & Compliance

Pliant TPCs – Supported Currencies & Interchange Products

Currencies & Interchange

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Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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